Security & Data Protection
How we protect your account, data, and operations on the platform
TLS
Encryption
2FA
Authentication
24/7
Monitoring
Security & Data Protection
How we protect your account, data, and operations on the platform
TLS
Encryption
2FA
Authentication
24/7
Monitoring
Account Protection
Your account is protected using accepted industry practices
Withdrawal Controls
Sensitive operations such as withdrawals require additional confirmation, including two-factor authentication.
Transaction Monitoring
Account and transaction activity is monitored around the clock to help detect suspicious behavior.
Asset Custody
Your spot assets are held in your own account with our CySEC-licensed European partner.
Data Security
Industry-standard encryption to protect your data at every stage
Secure Encryption
All data is transmitted over an encrypted connection using the TLS protocol.
Two-Factor Authentication
2FA for account operations provides an additional layer of protection against unauthorized access.
Data Privacy
Personal data is processed in accordance with our Privacy Policy and applicable data protection laws.
Platform Security
Technical measures that support stable and secure operation of the platform
DDoS Protection
DDoS mitigation helps maintain stable operation of the platform.
Rate Limiting
Request rate limiting prevents abuse and protects the API from overload.
Encrypted Connections
Traffic between your browser and the platform is encrypted using the TLS protocol.
Real-Time Monitoring
Monitoring systems track suspicious activity on the platform around the clock.
Security FAQ
Access to accounts is protected with encryption and two-factor authentication, and platform activity is monitored around the clock. Key terms are described in our Platform Terms and Conditions and Privacy Policy.
Yes, 2FA is applied for critical operations: account login, fund withdrawal, and security settings changes. Google Authenticator and other authenticator apps are supported.
Personal data is transmitted over encrypted connections and processed in accordance with our Privacy Policy. We do not share client data with third parties without a legal basis or your consent.
Change your password immediately and contact our support team at support@virgilnex.com. We also recommend keeping two-factor authentication enabled.